Thanks a lot for considering my request and sending me my customized product again to me under order #-100013859 Although the whole process of raising a request and the time that it took till reshippment took a considerable delay but I am happy that my request got entertained and hope the same problem and delay don't end up in my fate again.Special thanks to Manish, who forwarded my request and followed it up to its current status. I almost forgot to say, I did receive my reshipped item yesterday in sound condition.Will try my best to get all of my customized products from you in future.

sukesh kumar